+6010-272 2878 fredrik@fivedot.com.my

Privacy Policy

Last updated: 24 January 2019

FiveDot Sdn Bhd (hereinafter referred to as “FiveDot”, “Our”, “Us” or “We”) respects your right to privacy. This Privacy Policy explains who we are, how we collect, share and use personal information about you and how you can exercise your privacy rights.

Our Privacy Policy applies to all users of FiveDot’s websites (hereinafter referred to as “Site”) and services. If you have any questions or concerns about our use of your personal information, then please contact us at enquiry@fivedot.com.my.

What Does FiveDot Do?

FiveDot (https://www.fivedot.com.my) is a Digital Marketing agency, a registered business under the Companies Act 2016 in Malaysia (Reg. No. 1298936-X). We offered digital marketing services, ranging from search engine optimization, e-commerce management (Alibaba, Lazada, etc.), website design & development, digital advertising & social media management related services (hereinafter referred as ‘Service’). For more information about FiveDot, please see the “About Us” section of our Site at https://www.fivedot.com.my/about/.

What Data We Collect & Why We Collect It

We collect information about visitors to our Sites. Such information is collected about you, including personal information, from the following sources:

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

If you leave us any message through the contact forms on our Site, we will use the information you provided, including but not limited to your name, email, contact number, company, and website, to provide the Service. This will allow us to use the information provided in the contact forms to further contact you in order to provide the relevant Service.

Cookies

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

When you visit our Site or use our Service, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.

Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), third party web pages accessed via the Service and other technical information. We may also collect information about how your device has interacted with our Site, including the pages accessed and links clicked, or Service, including content accessed.

Collecting this information enables us to better understand the visitors who come to our Site or use our Service, where they come from, and what content and functionality are of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Site and/or Service to our visitors and users.

Some of this information may be collected using cookies, Google Analytics, and similar tracking technology.

Google Analytics

This feature sends page view’s events (and potentially video play events) over to Google Analytics for consumption. Please refer to the appropriate Google Analytics documentation for the specific type of data it collects.

Hummingbird

Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

Do-Not-Track

Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking such as by disabling cookies or using ‘private’ browsing modes.

Who We Share Your Data With

FiveDot may disclose your information, including personal information, to the following categories of recipients:

  • to our affiliates third-party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Site or Service), or who otherwise process personal information for purposes that are described in this Privacy Policy or notified to you when we collect your personal information. In a limited number of countries and only where permitted by applicable law we provide contact information of customers / potential customers to a reseller to market our Service.
  • to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or court order or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
  • to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy;
  • to any other person with your consent to the disclosure.

We do not share personal information with third parties for their own marketing purposes.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, in the limited circumstances where this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the unsubscribe or opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Service you have requested or received from us.

Your Personal Information Security

Our Site and/or Service utilizes various appropriate technical and organizational security measures, which include, but are not limited to, network and host security controls (e.g., firewalls, intrusion detection systems, etc.), data encryption (both at rest and during transmission), and operating procedures that are designed to protect your personal information. If you believe your personal information has been compromised, please contact us at enquiry@fivedot.com.my.

Additional Information

Minor

We will never knowingly request personally identifiable information from anyone under the age of 13 without requiring parental consent. Any person who provides their personal information to us through our Site or Service represents that they are older than 12 years of age.

Updates To This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.

Contact Us

If you have any questions or concerns about our use of your personal information, please contact us using the following details: enquiry@fivedot.com.my.

Location

D3A-8-1, Jalan PJU 1A/4A, Pusat Perdagangan Dana 1, 47310 Petaling Jaya, Selangor, Malaysia

+6010 272 2878

fredrik@fivedot.com.my

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FiveDot Sdn Bhd

FiveDot is a Digital Marketing Agency that offers a full range of digital marketing solutions, including Web Design, SEO, Google Ads, & E-Commerce Management. Enabling Malaysian businesses to digitalize their marketing and business.